Terms and Conditions

All reptiles born and sold at Goss Reptiles will come with photo documentation, date of birth, and complete feeding/shedding records (when applicable).

GUARANTEE
We guarantee all animals to arrive healthy and properly sexed (unless sex cannot be determined due to age/species). You have 24 hours to examine your reptile. All animals leave our facility in the best health. After 24 hours, the buyer assumes full responsibility of the animal. Animals can only be returned if we make an error so ask all questions and review pictures before purchase. We have no control once animals leave our facility and we cannot be responsible for improper husbandry, inappropriate handling, etc. while they are not in our care.

If your animal arrives deceased, notify us immediately. An issue has occurred during shipping and the proper steps must be taken.

PAYMENT
Available animals are available on a first come, first serve basis.

Potential offspring may be reserved with a 25% non-refundable deposit. All customers with deposits will be notified by the order in which deposits were received. If we can not supply you with your desired animal, your deposit will be refunded.

Payment is required in advance by cashier's check or money order. Personal checks or business checks are accepted, but must clear before shipment is sent.

Payment plans may also be arranged. We require a 25% non-refundable deposit with balance to be paid in 90 days. If full payment is not made within 90 days, the animal(s) will be made available to other buyers and the deposit and payments will be lost. The animal(s) will not be shipped until full payment is received.

SHIPPING POLICY

Door to door shipping - We reserve the right not to ship in inclement weather. We require that someone be available to personally receive, and sign for (upon first delivery attempt) the animal. We send all shipments of this type with a signature required and morning delivery, if available in your area. Guarantee will be void  if no signature is given at the time of first delivery attempt and/or the package is left outside.

Shipments are sent UPS, FedEx, or Airfreight. Shipping charges run $50-$100 delivered to your door in the continental United States and include any box/packing charges. Shipping charges depend on weight and your shipping location. We prefer to ship on Monday, Tuesday, or Wednesday.

Upon receipt of the animal, we require that you contact us via phone or email of any issues within 24 hours.

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